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I had been coming to this clinic for several years. The last time I attempted to make an appointment the secretary claimed to have no record of me ever visiting their clinic, essentially meaning they lost my patient records. She said they would look into it and proceeded to book my appointment and confirmed time and date. I showed up 10 minutes early for the appointment and was told that nobody had booked an appointment, despite my having phone records of the booking call. Total disorganization.
Dr Lenarcik is the best eye doctor I’ve ever seen. He is very professional and responsible. I went to the clinic today and there were lots of patients were waiting for him. I can see that he was so stressed out but still he was so patient to me!! I will not go anywhere else.
Terrible business. Stay away. Wait times are atrocious the Drs have absolutely 0 regard for paitents time what. Had an appointment booked at 1130 and 1200 for my children. At 1205 I was told that the Dr was running another 20 minutes behind and to go browse eyeglasses. My children had not even been seen by a Dr yet. At 1240 now 1 hour 10 minutes past appointment. STILL NO DR and was told another 15-20 minutes. As a business owner this is absolutely shameful. Stay away!
We live in Toronto and drive to London just to see Dr. Lenarcik for our eye exams. We've been seeing him for over 15 years and would never go anywhere else. He always has the latest technology and state of the art equipment for early detection of any eye problems. As well as the newest and most comfortable fitting contact lenses in the industry. Dr. Lenarcik will devote as much time as you need to make sure you have the best vision possible. Highly recommend.
Very professional, with Very knowledgeable staff and doctors, that use the most advanced technology to ensure a proper job is done.
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