Based in Cannington, Rural Wave provides fast, reliable and affordable high-speed internet and VOIP phone services to home and business owners. Rural Wave offers a number of different internet and phone plans to serve the needs of your home or business, with plans starting at $39.99.
Internet goes out all the time. When you call you are on hold forever. I'm currently on hold and it's been over 15min. Any decent package is $70 a month! Tried to cancel and would have to pay a huge fee. Longest 3 year contract ever!
Unfortunately I live on an under served area, so cannot use compton but I would advise you avoid Rural Wave if possible. They inflate your bill, provide poor service/interrupted service, all round a weak option.
Tried service for 30 days and it worked ok. Purchased equipment for $200, paid $100 for install and signed a two year contract. Shortly thereafter, service became poor. Not working at all a lot of the time. They came back to fix and said I need to pay more to have a different setup installed. I said I wouldn't pay anymore money to have a different system installed. I asked them to cancel the service and they won't. I asked to speak to a supervisor or manager and they said "No!" Complaint to CCTS
Their installer came out in the fall and with his testing mast ascertained that we could get good speed and reception. I ended up requesting my installation the next spring. After not hearing back from them during the week after I called, they said their installer couldn't get reception! When I told them that my dogs & I were home that whole time & would have noticed anyone coming up our 600' driveway, the owner came on & starting swearing @ me! Much better to go w/ Cable Cable or Xplorenet
