It is our mission to move people and their things in the safest, fastest and most pleasant way possible. Today we move more than 3000 people a day making us a large part of Burlington's transportation system. A big responsibility we take to heart. We have the privilege of serving residents, visitors, business professionals, students and seniors. Anybody that is on the move. Our taxi company is only as strong as the people that drive it. We wouldn't be here without our extremely hard working staff: drivers, dispatchers, mechanical team, administration and operations staff that keep this city moving 365 days a year, 24 hours a day.more...See more text
Association
Taxi Limousine And Para-transit Association,
International Association Of Transportation Regula,
I had to make it for the 4:34 PM GO Train so that I could make my VIA train. I called for a cab at 3:42 PM. I called again at 3:55 PM to find out roughly how much longer it would be. By 4:02, with still no cab, I finally decided to just drive myself. Burlington Taxi called me at 4:38 PM. This means not only would I have missed my GO Train (and therefore my VIA Train), but I would have been waiting for nearly an hour. Horrible.
I am sorry to hear you were unhappy with our service. Please call or email and let us know what happened. We track every call and every trip so that we can sort out the details and ensure our customers are getting the service they ordered. Hope to speak with you soon. Our regrets that your experience was less than complimentary.
