gnc1962
This was one of the worst experiences I ever had dealing with a business. First the order was short three pieces of glass . When we reput the order in the order got lost. On the third try, the order came in with wrong tint. To top it off, … More
Excellent Customer Service and work. Receptionist was very helpful and friendly. Estimator was very friendly and the installers were top notch, a job well done! Thank you!
I had a cracked windshield. After they replaced it the rain sensor didn't work. I took it back and left it for the day and they fiddled with the sensor pad and said it was ok. So after 3 visits to FRG and 3 days without a car I learn they installed the wrong windshield and are reluctant to admit it. Don't take your car there!!!!
I ordered a glass for my coffee table and they had cut it the WRONG size. I ordered 36.5 inches but it was cut to 38 inches therefore being too BIG!
I live about 40min away so bringing the glass home was quite difficult trying to make sure I did not break, scratch or crack the glass in my car. I requested that they come pick it up and cut it and bring it back since they are LOCAL and have trucks but the lady said it would cost 90$. I expected BETTER customer service as it was NOT my mistake.
The service here is excellent. They really take great care of you and the products are top notch. Always a pleasure doing business with Fort Rouge Glass.
