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I have used this company for over 15 years, it was once owned by respected business owners, family owned and operated. It no longer operates the same way. I am saddened by the lack of customer service this company now offers. My last couple calls to this company consisted of a 2 different girls who works nights there phone manners were beyond poor and one did not sound like they knew much about towing, If i recall Roben and the other Joleen. Too make matters worse they were extremely rude and treated me as if i was bothering them, arguing with me the customer and telling us to call someone else is what i was told by the one yet the other one just kept getting mouthy. I do not know how to explain the drivers they send me, its all around horrible service from the time you dial the number till you sign the bill. I manage a medium sized business here in edmonton anything from a 3/4 ton to a tractor with a picker our fleet runs between 45-60 different units not including the equipment we have moved on the average of every other day. I cannot believe what has become of this company. I will be taking my entire account somewhere else. I do not suggest you call Cliff's it is no longer a reputable company.
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